Itch Switch Guarantee

We guarantee to replace any protein formula that is causing an allergic reaction with another protein formula.

Allergies and sensitivities to different proteins are a complex problem. Diagnosing the allergen using elimination food trials is an important part of ensuring that your pet has a healthy and happy life. Many animals have allergies to certain foods and to allergens like plants in their environment; making a correct diagnosis even more difficult. Your Veterinarian, the pre-eminent specialist in companion animal health, is your guide in the diagnosis. Experienced Veterinarians can consult different resources like Veterinarian Dermatologists for particularly difficult cases.

The Itch Switch Guarantee means that we will replace any food formula with another recipe until your Veterinarian is able to find a diet that doesn’t cause a skin reaction (itching, hair loss, etc.) with your best friend. However, indiscriminate switching can cause a multiplication of allergens and sensitivities. That is why switching foods during elimination food trials must be made with the Veterinarian’s guidance. So many times, people despair and give up because it is financially painful and time consuming to go through elimination food trials. We also understand that home cooking is difficult because finding novel ingredients from local stores can expensive and time consuming. We have the supply network to find safe novel proteins at a low cost and we also have a micro-factory to ensure that there is never any cross contamination from different proteins.

The Itch Switch Guarantee:

1. The cost can be high of your pet trying pork recipes, cod recipes, camel recipes, kangaroo recipes, and rabbit recipes before finding what is causing the sensitivity. Switching and replacing unused foods is free and no hassle – Guaranteed - even if we go to your home to replace the food. We want your Vet to guide you through the diagnosis because multiplying the food allergens and sensitivities is always a risk.

2. Replacing ingredients and making new recipes that your Vet would like to try for diagnosis is also free. Your Vet may instruct us to leave out the vitamins or the yams in order to narrow down the possible causes of the sensitivity. Your Vet may even ask us to create a vegetarian diet that will be good for your dog. As long as your Vet recommends it, we will keep making elimination ingredient trial recipes until your pet has something nourishing that works – Guaranteed.

3. We also know that even when the perfect diet is found, the pet has to love the taste. If they don’t love the food, we will switch it for free - Guaranteed.